FREE Standard Shipping On All Domestic Orders!

FAQ

Do you ship overseas?

At this stage, Brock Alexander ships within Australia and to New Zealand and North America only.

When will my order be shipped?

We endeavour to ship all orders the next business day. Orders placed after 5pm Thursday may not be shipped until Monday morning.

How long will my order take?

Orders are shipped via Australia Post and are subject to their standard delivery times. Please click the link here for Australia Post and their estimated delivery times.

What if I want to return or exchange a product?

We have a 14 day return policy on our products. They must be in new, unworn condition and accepted at our discretion. Please see our Refund policy.

Will the item look the same as the online store photos when it arrives?

While we try our best to ensure the photographs of the products are representative of the physical item, all devices for viewing the web store will vary in how the items present which is out of our control.